Abstract
Increased DHS mission requirements in a post 911 operating environment and federal mandates requiring measurable results dictate commanders of USCG Cutters and the chain of command employ the most efficient management mechanisms to best utilize scarce resources. United States Coast Guard Cutters have been challenged in a multi-mission environment to meet requirements including search and rescue, law enforcement, fisheries management, recreational boating safety, hurricane avoidance and response, and homeland security missions. The Commanding officers of U.S. Coast Guard Cutters are consummate process owners that require the most efficient and dynamic management model to best meet internal and external customers in an ever-changing operating environment.