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Journal article
Peer reviewed
Customer relationship management in banking: An introduction and strategic implications
Dan Sarel
and
Howard Marmorstein
Journal of financial services marketing, Vol.12(2), pp.97-101
2007-11
DOI:
https://doi.org/10.1057/palgrave.fsm.4760064
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Title
Customer relationship management in banking: An introduction and strategic implications
Creators
Dan Sarel
Howard Marmorstein
Publication Details
Journal of financial services marketing, Vol.12(2), pp.97-101
Academic Unit
Miami Herbert Business School; MHBS - Marketing
Language
English
Resource Type
Journal article
Record Identifier
991031559253402976
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