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On repositioning customer support services: some food for further thought
Journal article   Open access  Peer reviewed

On repositioning customer support services: some food for further thought

A Parasuraman
European journal of marketing, Vol.54(7), pp.1809-1811
2020-07-17
url
https://doi.org/10.1108/EJM-07-2020-973View
Published (Version of record) Open

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Citation topics
6 Social Sciences
6.3 Management
6.3.65 Customer Satisfaction
Web Of Science research areas
Business
ESI research areas
Economics & Business

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