Process Variation as a Determinant of Bank Performance: Evidence from the Retail Banking Study

Journal article

Open access

Peer reviewed

Frances X Frei, Ravi Kalakota, Andrew J Leone and Leslie M Marx

Management science, Vol.45(9), pp.1210-1220

1999-09

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https://doi.org/10.1287/mnsc.45.9.1210View

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Collaboration types: Domestic collaboration
Citation topics: 6 Social Sciences; 6.3 Management; 6.3.2 Knowledge Management
Web Of Science research areas: Management; Operations Research & Management Science
ESI research areas: Economics & Business

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Title: Process Variation as a Determinant of Bank Performance: Evidence from the Retail Banking Study
Creators: Frances X Frei
Ravi Kalakota
Andrew J Leone
Leslie M Marx
Publication Details: Management science, Vol.45(9), pp.1210-1220
Language: English
Resource Type: Journal article
Record Identifier: 991031614040402976