The Development of Services in Customer Relationship Management (CRM) Environment from ‘Technology’ Perspective

Journal article

Gaurav K. Agrawal and Daniel Berg

Journal of service science and management, Vol.2(4), pp.432-438

2009

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Title: The Development of Services in Customer Relationship Management (CRM) Environment from ‘Technology’ Perspective
Creators: Gaurav K. Agrawal
Daniel Berg - Rensselaer Polytechnic Institute
Publication Details: Journal of service science and management, Vol.2(4), pp.432-438
Academic Unit: CoE - Industrial Engineering; College of Engineering
Language: English
Resource Type: Journal article
Record Identifier: 991031725877502976