Abstract
The article describes the development and implementation of the Ohio Library and Information Network (OhioLINK) shared catalog and patron-initiated online borrowing process. Procedures for providing materials to patrons along with OhioLINK's experience with missing and lost materials are detailed, including lessons learned regarding lost materials and billing. Details of the usage of OhioLINK services and the growth into electronic resources are included. The article summarizes the success of this unmediated borrowing process.