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Web Usability Testing with a Hispanic Medically Underserved Population
Journal article   Open access

Web Usability Testing with a Hispanic Medically Underserved Population

Mary Moore PhD, Randolph G. Bias, Katherine Prentice, Robin Fletcher and Terry Vaughn
Journal of the Medical Library Association, Vol.97(2), p.1
2009-04-01

Abstract

Medicine and Health Sciences usability web underserved population

Skilled website developers value usability testing to assure user needs are met. When the target audience differs substantially from the developers, it becomes essential to tailor both design and evaluation methods. In this study, researchers carried out a multifaceted usability evaluation of a website (Healthy Texas) designed for Hispanic audiences with lower computer literacy and lower health literacy.

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