What Gets Measured Gets Done: How Mental Health Agencies can Leverage Measurement-Based Care for Better Patient Care, Clinician Supports, and Organizational Goals

Elizabeth H Connors; Susan Douglas; Amanda Jensen-Doss; Sara J Landes; Cara C Lewis; Bryce D McLeod; Cameo Stanick; Aaron R Lyon

doi:10.1007/s10488-020-01063-w

Journal article

What Gets Measured Gets Done: How Mental Health Agencies can Leverage Measurement-Based Care for Better Patient Care, Clinician Supports, and Organizational Goals

Elizabeth H Connors, Susan Douglas, Amanda Jensen-Doss, Sara J Landes, Cara C Lewis, Bryce D McLeod, Cameo Stanick and Aaron R Lyon

Administration and policy in mental health and mental health services research, Vol.48(2), pp.250-265

2021-03

DOI: https://doi.org/10.1007/s10488-020-01063-w

PMID: 32656631

Abstract

Progress monitoring

Measurement-based care

Organizational quality improvement

Mental health clinicians and administrators are increasingly asked to collect and report treatment outcome data despite numerous challenges to select and use instruments in routine practice. Measurement-based care (MBC) is an evidence-based practice for improving patient care. We propose that data collected from MBC processes with patients can be strategically leveraged by agencies to also support clinicians and respond to accountability requirements. MBC data elements are outlined using the Precision Mental Health Framework (Bickman et al. in Adm Policy Mental Health Mental Health Serv Res 43:271-276, 2016), practical guidance is provided for agency administrators, and conceptual examples illustrate strategic applications of one or more instruments to meet various needs throughout the organization.

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Collaboration types: Domestic collaboration
Citation topics: 6 Social Sciences; 6.24 Psychiatry & Psychology; 6.24.498 Psychotherapy
Web Of Science research areas: Health Policy & Services; Public, Environmental & Occupational Health
ESI research areas: Social Sciences, general

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Details

Title: What Gets Measured Gets Done: How Mental Health Agencies can Leverage Measurement-Based Care for Better Patient Care, Clinician Supports, and Organizational Goals
Creators: Elizabeth H Connors - Department of Psychiatry, Yale University, 389 Whitney Avenue, Office 106, New Haven, CT, 06511, USA. elizabeth.connors@yale.edu
Susan Douglas - Department of Leadership, Policy and Organizations, Vanderbilt University, 230 Appleton Place, Nashville, TN, 37203, USA
Amanda Jensen-Doss - Department of Psychology, University of Miami, P.O. Box 248185, Coral Gables, FL, 33124, USA
Sara J Landes - Department of Psychiatry, University of Arkansas for Medical Sciences, 4301 W. Markham St, Little Rock, AR, 72205, USA
Cara C Lewis - Department of Psychiatry and Behavioral Sciences, University of Washington, School of Medicine, 6200 NE 74th Street, Suite 100, Seattle, WA, 98115, USA
Bryce D McLeod - Department of Psychology, Virginia Commonwealth University, 806 W. Franklin Street, PO Box 842018, Richmond, VA, 23284, USA
Cameo Stanick - Clinical Practice, Training, and Research and Evaluation, Hathaway-Sycamores Child and Family Services, 100 W. Walnut Street, Ste #375, Pasadena, CA, 91124, USA
Aaron R Lyon - Department of Psychiatry and Behavioral Sciences, University of Washington, School of Medicine, 6200 NE 74th Street, Suite 100, Seattle, WA, 98115, USA
Publication Details: Administration and policy in mental health and mental health services research, Vol.48(2), pp.250-265
Grant note: K08 MH116119 / NIMH NIH HHS
Academic Unit: College of A&S; A&S - Psychology
Language: English
Resource Type: Journal article
PMID: 32656631
Record Identifier: 991031597022102976